1856 804 1404 What is Hawaiian Airlines' Cancellation Policy ?
Hawaiian Airlines offers a variety of flight options, and their cancellation policy is largely dependent on the type of ticket you purchased and the circumstances surrounding your need to cancel. As with most airlines, there are both flexible and non-flexible options, so understanding your ticket’s terms is crucial.
Whether you’ve bought a refundable or non-refundable ticket, cancellation fees, deadlines, and refund eligibility can vary, so it’s important to familiarize yourself with these rules.
For quick assistance with cancellations, feel free to reach Hawaiian Airlines customer service at 📌{1+
2. General Cancellation Rules
A. Standard Ticket Cancellation
Refundable Tickets: If you’ve purchased a refundable ticket, Hawaiian Airlines allows you to cancel your flight and receive a full refund, minus any potential processing fees (which are typically minimal). Refundable tickets are ideal for those who require flexibility and anticipate possible changes to their travel plans.
Non-Refundable Tickets: For non-refundable tickets, if you cancel, you will typically not receive a refund. However, you may be able to receive credit toward a future flight with Hawaiian Airlines, depending on when you cancel and your specific fare conditions.
Cancellation Fees for Non-Refundable Tickets: Hawaiian Airlines generally charges a cancellation fee for non-refundable tickets, which can range between $50 to $200, depending on the fare class. The closer to your departure date that you cancel, the higher the fees tend to be.
B. Refundable vs. Non-Refundable Tickets
Refundable Tickets: These are more expensive but provide flexibility in case you need to cancel or change your flight. If you cancel, you’ll be able to get a full refund, though any applicable processing fees may still apply.
Non-Refundable Tickets: These tickets are cheaper but come with stricter cancellation policies. If you need to cancel, you’ll generally only receive a flight credit for future travel with Hawaiian Airlines, minus cancellation fees.
If you purchased a non-refundable ticket and you’re unsure of the specific terms, you can always reach out to Hawaiian Airlines customer service at 📌{1+
3. How to Cancel Your Hawaiian Airlines Flight
Canceling your Hawaiian Airlines flight is a straightforward process. Here are the ways you can initiate the cancellation:
A. Online Cancellation
Log in to Your Hawaiian Airlines Account: Go to the official Hawaiian Airlines website and log into your account.
Navigate to “Manage Reservations”: Once logged in, click on "Manage Reservations" and enter your booking details (reservation code and last name).
Select Your Flight: Choose the flight you wish to cancel.
Click on the Cancellation Option: Follow the prompts to cancel your flight. If you are eligible for a refund, you can choose to have the funds returned to your original form of payment.
B. Call Hawaiian Airlines Customer Service
If you prefer to speak directly with a representative or if your booking was made through a third-party provider (such as an online travel agency), you can call Hawaiian Airlines customer service to cancel your flight.
Call 📌{1+
The representative will guide you through the cancellation process and confirm your refund eligibility, if applicable.
4. Hawaiian Airlines 24-Hour Cancellation Rule
Hawaiian Airlines, like many airlines, offers a 24-hour cancellation rule. This means that if you book a flight and decide to cancel within 24 hours of purchase, you can cancel for free and receive a full refund, even if you’ve purchased a non-refundable ticket.
Key Details About the 24-Hour Cancellation Policy:
The 24-hour period begins when you book the flight, not when your flight departs.
This rule applies to tickets booked directly with Hawaiian Airlines (through their website or customer service), but not necessarily to third-party bookings (e.g., travel agencies or third-party websites).
After the 24-hour window, regular cancellation fees and policies will apply.
For more information, feel free to call 📌{1+
5. Flight Changes and Modifications
Hawaiian Airlines also allows travelers to modify their flights. You can change your destination, departure time, or dates, but similar to cancellations, there are certain rules and fees involved.
Changing a Flight:
If you need to change your flight, you can do so by calling Hawaiian Airlines customer service or through the website’s “Manage Reservations” section.
For non-refundable tickets, changes may incur a fee, and you may have to pay the difference in fare if your new flight is more expensive.
Note: Changes are subject to availability and the specific terms of your fare class. If you need assistance with changes, contact 📌{1+
6. Refund Process and Conditions
The process for receiving a refund depends on the type of ticket you purchased.
Refundable Tickets: For refundable tickets, you can expect to receive your full refund back to your original form of payment. However, this may take several days to process, depending on your payment method.
Non-Refundable Tickets: If you cancel a non-refundable ticket, you may be eligible for a flight credit rather than a full refund. This credit is usually valid for one year from the date of issue. If you cancel within 24 hours of booking, you may be entitled to a full refund.
Refunds may take up to 7–10 business days to process, especially if you paid via credit card. For any questions, contact 📌{1+
7. Special Circumstances for Cancellations
There are a few situations where Hawaiian Airlines may waive cancellation fees:
Illness or Injury: If you are unable to travel due to an illness or injury, you may be able to get a refund or waive cancellation fees, depending on the circumstances. You may need to provide medical documentation to support your claim.
Death in the Family: Hawaiian Airlines may also offer flexibility in cases of the death of a passenger or immediate family member. In this case, you’ll likely need to provide proof (such as a death certificate).
Flight Cancellations or Delays by Hawaiian Airlines: If Hawaiian Airlines cancels or significantly delays your flight, they will typically provide a refund or offer you the option to rebook on a different flight.
For these special cases, please reach out to 📌{1+
8. Frequently Asked Questions (FAQs)
A. How much does it cost to cancel a flight with Hawaiian Airlines?
The cancellation fee depends on your ticket type. Refundable tickets are fully refundable, while non-refundable tickets typically incur a fee or only offer credit for future travel. Fees range from $50 to $200.
B. Can I cancel my flight within 24 hours of booking with Hawaiian Airlines?
Yes, Hawaiian Airlines offers a 24-hour cancellation policy. If you cancel within 24 hours of booking, you’ll receive a full refund, even for non-refundable tickets.
C. How do I request a refund from Hawaiian Airlines?
To request a refund, you can cancel your flight online through the Hawaiian Airlines website or call customer service at 📌{1+
D. What if my flight is canceled by Hawaiian Airlines?
If Hawaiian Airlines cancels your flight, you’ll be entitled to a full refund or the option to rebook on another flight.
9. Conclusion
Understanding Hawaiian Airlines' cancellation policy is crucial for managing your travel plans. While refunds are available for refundable tickets and flight credits are offered for non-refundable tickets, it's always best to review the terms of your specific ticket and make any cancellations as soon as possible. If you need assistance, don’t hesitate to reach out to 📌{1+
Whether you’re booking for business or pleasure, knowing your options and understanding the rules will help you manage any unforeseen changes to your itinerary.
Safe travels, and we hope your Hawaiian Airlines experience is a positive one!